“I feel lucky every day that my job is to protect and make sure my clients have the best quality of life possible. Our clients may need ACM’s services, but spending time and helping our clients gives me a sense of personal fulfillment. I am grateful every day for being able to do this work.”
Ruth Lippin, JD, LCSW, CMC is the founder and CEO of Alighieri Care Management. Her background as both attorney and therapist uniquely qualifies her as a life care professional/care manager. Her strong advocacy and counseling skills allow her to coordinate multiple services for her clients, advocate for them when they are not receiving the care they are entitled to, and address any psychosocial issues that may arise.
Originally a successful public-service attorney, Ms. Lippin developed an interest in mental health, which led her to a second career as a cognitive behavioral therapist, specializing in the treatment of anxiety and other mood disorders. When her elderly mother-in-law needed assistance, Ms. Lippin personally experienced how difficult and time-consuming it is to coordinate high-quality care for the elderly and disabled. While employed as a hospital discharge planner, she was introduced to the field of professional care management and realized she had found the perfect way to combine all of the skills she had acquired.
Ms. Lippin is a certified member of the Aging Life Care Association (ALCA), formerly known as the National Association of Professional Geriatric Care Managers. Ms. Lippin also volunteers for CaringKind, leading a support group for adult children whose parents suffer from various types of dementia. Ms. Lippin holds a JD from the City University of New York School of Law and is a member of both the New York State and New Jersey Bar Associations. She has an MSW from Columbia University, is a licensed clinical social worker (LCSW), a care manager certified (CMC) and a certified family mediator.
“I am passionate about reducing the stigmas associated with aging and ensuring that all of my clients’ voices are heard. It is a privilege knowing that my work helps our clients lead dignified lives.”
Brooke Santoro, LMSW is a care manager/aging life care professional with Alighieri Care Management. Brooke’s enthusiasm, diligence, compassion, and wit effortlessly endear her to our clients and make families feel confident that their loved one is being well cared for.
Brooke, at a young age, was given the primary responsibility of caring for her cognitively impaired grandmother. This experience heightened her awareness of the value of care management for vulnerable populations, both young and old. Prior to joining ACM, Brooke spent four years at The Harry and Jeanette Weinberg Center for Elder Justice, working with victims of elder abuse. At the Weinberg Center, Brooke managed her clients’ care and conducted educational outreach at senior centers and agencies throughout New York City in an effort to raise awareness about elder abuse and prevention. Prior to this, Brooke worked as a care manager at the Western Connecticut Area Agency on Aging.
Brooke received a Master’s of Social Work from Columbia University School of Social Work.
“Having the chance to positively impact the quality of life for older adults makes my life feel meaningful. I love starting each day knowing that my efforts will make our clients’ lives safer and happier.”
Kayla Noone, LMSW is a care manager/aging life care professional with Alighieri Care Management. Kayla has been committed to working with older adults for her entire professional career. Kayla’s compassion, intelligence, medical knowledge and organizational skills make her a great advocate for our clients and their families.
Kayla always had a very close relationship with her grandmother, giving her the opportunity to appreciate the wisdom of older people. This inspired her commitment to work in the geriatric field. Kayla began her career advocating for homebound clients suffering from memory impairment and mental health issues as a care manager at Penn South Program for Seniors in Manhattan’s Chelsea neighborhood. There she assisted older adults in remaining safe and independent at home. Kayla then spent 6+ years working at Weill Cornell/New York Presbyterian as a care manager for clients with medically and socially complex needs.
Kayla received both her Bachelor of Art in Psychology and her Master in Social Work from Stonybrook University.
“I have been a Medicaid Coordinator for over 15 years. I have helped many families get their loved ones the care they need so they can remain at home without worrying about the cost. There is nothing more rewarding.”
Susan Marchesini joined Alighieri Care Management as our Medicaid specialist in 2013. Ms. Marchesini has been a Medicaid Coordinator for over 15 years and has worked with several prominent elder law firms preparing Institutional (nursing home) and Community (home care) Medicaid applications. Susan assists clients with gathering necessary documents, preparing and filing the Medicaid application and with the implementation of home care services. Susan acts as the liaison between the client and the Department of Social Services or Human Resource Administration. Her understanding of the Medicaid process and issues involved is an invaluable benefit to those looking for assistance in accessing long-term, affordable home or institutional care.
Susan graduated cum laude from New York University School of Continuing & Professional Studies with a Bachelor of Arts Degree. She attended classes in the Master’s Program at the School of Social Work at both New York University and Hunter College. She is a member of Alpha Sigma Lambda. Our clients immediately feel connected to Susan and can sense her warmth and compassion.